Blog

  • 23 Nov2017

    Why won’t AI totally disrupt insurance ? …. because it’s all about the “why”.

    Written by: Julie Somerville, Principal The ability of AI to change the insurance landscape is real and there is no doubt that it has the potential to speed up claims lodgement, processing and resolution. But it's not the complete answer. Why? Because good insurers and...
  • 19 Oct2017

    FOS in the derivatives sector – assessment for opening a Client Trading Account

    Written by: Michael Bracken, Principal   The Financial Ombudsman Service Australia (FOS) has released its Annual Review for 2016-17 which identifies emerging trends in consumer disputes in the financial services sector. FOS identifies that it has experienced a 14% increase in the total number of...
  • 14 Sep2017

    Proposal to extend Australian Consumer Law to the activities of charities, not-for-profit entities and fundraisers

    Written by: Michael Bracken, Principal Following a meeting of Ministers for Consumer Affairs held on 31 August 2017, the State Consumer Affairs Ministers have released a Statement committing their respective State regulators to: “issue guidance clarifying the current application of the Australian Consumer Law (ACL)...
  • 9 Aug2017

    Review of mandatory reporting laws for treating healthcare professionals

    Written by: Daniel Davison, Principal On Friday 4 August 2017, the Council of Australian Governments (COAG) Health Council meeting of Australia’s health ministers unanimously agreed to review mandatory reporting legislation applicable to treating healthcare practitioners in Australia. The meeting communique stated that Health Ministers agreed...
  • 9 Aug2017

    Consciousness and negligence

    Written by: Rob Minc, Principal Smith v NRMA Insurance Ltd [2017] NSWCA 172: A decision handed down on the 18th of July this year in the Supreme Court of New South Wales Court of Appeal affirmed that a driver, who suffered cardiac arrhythmia before striking a vehicle...

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