Principal, Scott Ames is delighted to be presenting at the CheckUP Outreach Forum 2019. This conference will take place at Brisbane Convention and Exhibition Centre on Friday 13th September.
Scott will be presenting on the topic ‘Responding to Complaints: Dealing with Social Media, Investigations, Disciplinary Proceedings and Court Action.’ This presentation will cover:
- avenues of complaint and action against mental health practitioners
- the roles of the HCCC and AHPRA
- responding to comments or complaints on social media
- areas that lead to complaints or disciplinary action
- implementing strategies to deal with complaints to prevent escalation
- responding effectively to disciplinary action
- reflecting on lessons from recent cases
- exploring the limits of insurance
For more information on this conference, please contact Principal, Scott Ames.