Our dedicated national recoveries team has a depth of experience acting for and managing the recovery portfolios of:
- A number of Australia’s leading general and specialist insurers across
- Trade Credit, and
- Business Interruption claims
- Large and boutique lenders
- Leading Australian builders and construction companies, and
- A number of leading Mercantile agents with a diverse assortment of clients with commercial disputes
Our team pursues subrogated recoveries for home and contents, landlord, motor, marine, commercial and construction insurers. These recoveries emanate from claims with various factual circumstances, against third parties responsible for losses paid under property insurance policies.
Our approach to all recoveries is pragmatic, commercially focused, and tailored to meet the specific objectives of our clients.
We understand that claims may arise from traumatic circumstances. Our focus is to always deal with insureds and witnesses with empathy and compassion.
We manage a high volume of motor claims in recoveries and defended quantum disputes. The motor litigation portfolio requires proficient processes and a strategic approach to litigation. Our experienced motor team has a stellar track record in achieving industry-leading outcomes for its insurer clients.
We also understand that recoveries are best achieved when all business stakeholders operate collaboratively. Done properly, property recoveries can provide insurers with a valuable additional income stream. We have developed extensive training programs to assist assessing, claims and recoveries departments of our insurer clients to maximise recovery potential. These are designed to help our clients to better identify recovery prospects, improve evidence retention processes and in turn, maximise recovery revenue.
Our team acts for a variety of Australasian companies, lenders and construction companies in pursuit of monies due and owing. We recognise the importance of rapid action to recover debts and secure property or title.
Our clients are provided with timely, practical, and cost-effective advice on the best means of securing funds and property.
We recognise that debts arise in a variety of circumstances and that there are occasions where:
- commercial relationships are sought to be preserved while recovery is pursued
- public or industry perception and reputation is a key focus, and/or
- regulatory compliance or IDR is intertwined with the need to recover a debt
In such instances, we achieve the balance between pursuing the debt owed while meeting other demands of our clients.