The Health and Disability Services Complaints Office (HaDSCO) handles complaints about health, disability and mental health services in Western Australia. Consumers of health services in Western Australia can make complaints about individuals or organisations that provide health, disability or mental health services [1]. ‘Health services’ encompasses complaints about health services provided by: Medical practices, medical […]
Insights Sectors: Allied Health
Jan 15, 2019
INSIGHT: My Health Record: Important Information for Healthcare Providers
Introduction My Health Record is an online summary of an individual’s key health information. A My Health Record will be created for every Australian who wants one after 31 January 2019. An individual may cancel their My Health Record at any time. The My Health Record system is intended to allow for the online sharing […]
Apr 18, 2018
INSIGHT: National registration of paramedics – mandatory notifications: what paramedics need to know about their mandatory reporting obligations
With national registration of paramedics set to commence later this year, paramedics should start to familiarise themselves with the obligations and responsibilities that come with national registration. As registered health practitioners, paramedics will be subject to the provisions of the Health Practitioner National Law (the National Law) and as such, will be subject to mandatory […]
Apr 15, 2018
INSIGHT: Overhaul gets the go ahead for mandatory reporting laws regarding treating healthcare professionals
On Friday 13 April 2018, the Council of Australian Governments (COAG) Health Council meeting of Australia’s health ministers unanimously agreed to amend the mandatory reporting laws in relation to registered health practitioners who seek treatment for impairments including mental health. Since the introduction of the Health Practitioner Regulation National Law, registered health practitioners and students […]
Mar 8, 2018
INSIGHT: Accepting gifts from patients – before you partake of that bottle of wine, stop and consider a few factors
Most GPs experience infrequent offers of gifts from their patients over the course of their career. Occasional gifts of wine, home-cooked cakes, chocolates and flowers are commonplace in most GP clinics. However, some patients have a tendency to give gifts more frequently, or of greater commercial value, than others. This starts to pose difficult questions […]
Dec 18, 2017
INSIGHT: Changes to Medicare Benefits Schedule Items for Spinal X-Ray Services – Why, how and what now?
On 1 November 2017 changes took effect that impact on rights of chiropractors practitioners to request spinal x-rays. The Medicare Taskforce With the view to improving health outcomes for patients, the Commonwealth Government established the Medicare Taskforce (Taskforce) in April 2015 to consider how more than 5,700 items on the Medicare Benefits Scheme (MBS) aligned […]