Insights Sectors: Health

Oct 22, 2019

INSIGHT: Handling sensitive health information about patients and customers – do you understand your obligations?

The Office of the Australian Information Commissioner (the OAIC) has released a Guide to Health Privacy to assist health care providers to understand their obligations under the Privacy Act 1988 (Cth) (the Privacy Act) regarding the handling of sensitive health information about their patients and customers. Health care providers range from doctors, hospitals, allied health […]

Oct 14, 2019

INSIGHT: You have received a notification – what now?

The practice of pharmacy is highly regulated and modern society is becoming increasingly litigious. With that in mind, pharmacists should anticipate that they may be contacted by a statutory authority or investigator at some stage during their careers. In 2017-18, 1.9% of pharmacists in Australia were the subject of notification to AHPRA[1]. Common statutory authorities […]

Sep 25, 2019

INSIGHT: What happens to healthcare complaints in Western Australia?

The Health and Disability Services Complaints Office (HaDSCO) handles complaints about health, disability and mental health services in Western Australia. Consumers of health services in Western Australia can make complaints about individuals or organisations that provide health, disability or mental health services [1]. ‘Health services’ encompasses complaints about health services provided by: Medical practices, medical […]

Sep 24, 2019

INSIGHT: Striking the balance: Do the recent amendments to mandatory reporting obligations go far enough?

Despite significant resistance by key stakeholders, amendments to mandatory reporting obligations in respect of registered health practitioners treating other health practitioners for medical conditions, including mental health issues, have now been passed by the Queensland parliament. This article follows Meridian Lawyers’ earlier Health Insights article (which can be read here), wherein we discussed the Council […]

Sep 23, 2019

INSIGHT: Ask for help, and ask early – advice for surviving an AHPRA notification

Meridian Lawyers regularly assists health practitioners who have been the subject of notification to statutory health authorities such as AHPRA, HCCC and the OHO. Our role is to help these practitioners understand, respond to and navigate the complaints process.  Unfortunately, we regularly hear clients express distress that they are the subject of complaint. Many suffer […]

Sep 11, 2019

INSIGHT: A gift bejewelled with risk

In what circumstances should a gift from a patient be politely declined? Doctors are entrusted with acting in their patients’ best interests. They work hard to treat their patients’ sicknesses and keep them healthy. As a result of doctors’ care, their long-term patients often display a profound sense of gratitude; a more emotional feeling than […]

Sep 5, 2019

INSIGHT: Pharmacy Workplace Relations – Hot Topics

Annualised Salary –  as part of the review of all modern awards the Fair Work Commission has determined that the annualised salary clause, contained in awards, should be varied to provide that employers must keep records of all hours worked (start and finishing times) by employees covered by annual salary arrangements and must review the […]

Sep 3, 2019

INSIGHT: Directors’ Duties

Do you own a pharmacy through a corporate entity such as a proprietary company? Are there shareholders who hold a minority interest? As a majority shareholder and director, you need to be aware of your duties to the company in the conduct of your business. Pharmacy businesses are often owned by individuals and partnerships, but […]

Sep 3, 2019

INSIGHT: Be Data Smart

Pharmacy data is a valuable resource and pharmacy owners are increasingly being asked to permit third parties to access their pharmacy computer systems for a range of purposes. Pharmacy owners need to be extremely cautious about permitting third parties to access their pharmacy computer systems and before doing so should ensure that they question and […]

Aug 27, 2019

INSIGHT: Applications for new PBS Approvals or relocations of existing PBS approvals

Pharmacists wishing to lodge applications for Australian Community Pharmacy Authority (ACPA) approval for the establishment of a new PBS approved pharmacy or relocation of a PBS approval under the Pharmacy Location Rules are now required to submit the application by uploading the application form and supporting documents through the Health Data Portal. Applicants were previously […]

Aug 19, 2019

INSIGHT: Professional medical organisations collaborate to help bring clarity on medical costs for patients

In conjunction with 13 professional medical Colleges, Associations and Societies, the Australian Medical Association (AMA) has released a Guide ‘Informed Financial Consent: A Collaboration Between Doctors and Patients. Assisting patients to understand their healthcare and its costs.’ (IFC Guide) to help patients understand their medical costs and fees. The IFC Guide was launched in late July […]

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