When has an ‘Accident’ occurred? Does a failure to provide water during a flight constitute an ‘accident’? Key takeaways An ‘accident’ is an unusual event or happening, that is external to the passenger. An ‘accident’ is not where the injury results from:- the passenger’s own internal reaction to the usual, normal and expected operation of […]
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General insurers need to be ever mindful of best practice advertising
It is essential for the general insurance industry to maintain proper standards of advertising. The general insurance industry is a prudential business. It is regulated by our prudential regulator APRA and it is also subject to scrutiny by the other regulators including the corporation’s regulator ASIC, the competition regulator, the ACCC and the tax regulator, […]