The Office of the Australian Information Commissioner (the OAIC) has released a Guide to Health Privacy to assist health care providers to understand their obligations under the Privacy Act 1988 (Cth) (the Privacy Act) regarding the handling of sensitive health information about their patients and customers. Health care providers range from doctors, hospitals, allied health […]
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INSIGHT: You have received a notification – what now?
The practice of pharmacy is highly regulated and modern society is becoming increasingly litigious. With that in mind, pharmacists should anticipate that they may be contacted by a statutory authority or investigator at some stage during their careers. In 2017-18, 1.9% of pharmacists in Australia were the subject of notification to AHPRA. Common statutory authorities […]
INSIGHT: What happens to healthcare complaints in Western Australia?
The Health and Disability Services Complaints Office (HaDSCO) handles complaints about health, disability and mental health services in Western Australia. Consumers of health services in Western Australia can make complaints about individuals or organisations that provide health, disability or mental health services . ‘Health services’ encompasses complaints about health services provided by: Medical practices, medical […]
INSIGHT: Striking the balance: Do the recent amendments to mandatory reporting obligations go far enough?
Despite significant resistance by key stakeholders, amendments to mandatory reporting obligations in respect of registered health practitioners treating other health practitioners for medical conditions, including mental health issues, have now been passed by the Queensland parliament. This article follows Meridian Lawyers’ earlier Health Insights article (which can be read here), wherein we discussed the Council […]
INSIGHT: Ask for help, and ask early – advice for surviving an AHPRA notification
Meridian Lawyers regularly assists health practitioners who have been the subject of notification to statutory health authorities such as AHPRA, HCCC and the OHO. Our role is to help these practitioners understand, respond to and navigate the complaints process. Unfortunately, we regularly hear clients express distress that they are the subject of complaint. Many suffer […]
INSIGHT: A gift bejewelled with risk
In what circumstances should a gift from a patient be politely declined? Doctors are entrusted with acting in their patients’ best interests. They work hard to treat their patients’ sicknesses and keep them healthy. As a result of doctors’ care, their long-term patients often display a profound sense of gratitude; a more emotional feeling than […]
INSIGHT: Revocation of registration as a registered provider of supports under the NDIS
Under section 72 of the National Disability Insurance Scheme Act 2013 (NDIS Act) the Chief Executive Officer of the National Disability Insurance Agency (CEO) has a discretion to revoke the approval of a registered provider of supports under the NDIS Act. The CEO may revoke the approval if satisfied that: the person or entity no […]
INSIGHT: Be Data Smart
Pharmacy data is a valuable resource and pharmacy owners are increasingly being asked to permit third parties to access their pharmacy computer systems for a range of purposes. Pharmacy owners need to be extremely cautious about permitting third parties to access their pharmacy computer systems and before doing so should ensure that they question and […]
INSIGHT: Professional medical organisations collaborate to help bring clarity on medical costs for patients
In conjunction with 13 professional medical Colleges, Associations and Societies, the Australian Medical Association (AMA) has released a Guide ‘Informed Financial Consent: A Collaboration Between Doctors and Patients. Assisting patients to understand their healthcare and its costs.’ (IFC Guide) to help patients understand their medical costs and fees. The IFC Guide was launched in late July […]
INSIGHT: Steroids and hormone therapies – Off label use or misuse/abuse?
Pharmacists are expected to have a contemporary knowledge of the drugs that are subject to abuse or misuse, both generally and in their own localities. Steroids and hormone therapies are one of many groups of medications that are the subject of abuse/misuse. Many individuals source anabolic steroids illicitly from coaches, friends, teammates, gym employees, relatives […]
INSIGHT: How medical practitioners can manage negative online reviews
Patients are increasingly using social media to post anonymous reviews and ratings about medical services they have received, both good and bad. Thankfully, most are positive. However, a critical review can be distressing for the practitioner and has the potential to damage reputation despite a bad review being just a scintilla of evidence as to […]